Samsung’s Galaxy S7 is an incredible piece of technology, but the Skype app that’s preinstalled on some models may have some nasty issues, such as video and audio that freezes. Luckily, the fix for these problems is a simple one, although somewhat buried in the phone’s Settings app.

Start by going to Settings, then Battery. From there, tap More on the top-right corner, then select Optimize battery usage. Some variants of the Galaxy S7, like Sprint’s, do not have this battery optimization option; they also don’t have this Skype problem.

On the Optimize battery usage page, you’ll see a list of… more


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